The best Android TV set-top box for a while now has been Nvidia’s Shield TV. The box is typically great at displaying 4K HDR content, but lately, some users have been trouble with that. Specifically, Amazon Prime Video hasn’t been playing 4K on the Shield TV, but a fix is now rolling out.
Confirmed by Nvidia staff on the company’s forums, Amazon is rolling out an update to fix 4K issues. For a few weeks, users have been experiencing issues with 4K playback, especially on the 2019 Shield TV Pro. Content that would normally be 4K HDR — such as Amazon’s Originals — would instead be played in 1080p SDR.
While the exact cause of this isn’t clear, it does seem that Amazon has figured out a solution through an app update. It’s important to note that this is not a system update.
Rolling out over the past couple of days, an update to Prime Video is designed to fix the 4K issues Shield TV owners have been experiencing. Based on some users who have already updated the app on their TVs, it seems to do the trick. This update will be available to all users within the next 3 days.
YouTube and Amazon have both now confirmed that they will join Netflix by reducing the quality of streams. This change is being put in place in a bid to help networks cope with the increased demand as millions stay home during the coronavirus outbreak.
YouTube and Amazon Prime Video subscribers could see the quality of their boxsets and movies plummet as firms attempt to help networks cope with the millions of people staying at home to avoid the spread of the coronavirus crisis. Both streaming platforms have confirmed plans to join Netflix, which has announced plans to restrict the amount of bandwidth that will be available to those who pay for UltraHD quality until things return to some form of normality.
This radical change is thought to offer a significant saving, which would reduce data consumption by around 25 percent – allowing more people to stream at once during these unprecedented times. To put this into some perspective, an hour of standard definition video uses around 1 GB of data, while HD can use up to 3 GB an hour.
Now YouTube and Amazon have both agreed to follow Netflix with users about to getting lower quality streams sent to their devices. Explaining more about the decision, a spokesperson for YouTube said: “We are making a commitment to temporarily switch all traffic in the EU to standard definition by default.”
“We are in ongoing conversations with the regulators including Ofcom, governments and network operators all over Europe. We will continue our work to minimise stress on the system, while also delivering a good user experience.“
And a spokesperson for Amazon confirmed: “Prime Video is working with local authorities and Internet Service Providers where needed to help mitigate any network congestion, including in Europe where we’ve already begun the effort to reduce streaming bitrates whilst maintaining a quality streaming experience for our customers.”
Despite this news of networks coming under increased pressure, it seems the UK’s broadband firms are confident they can cope. BT says its networks are built to support “evening peak” network capacity, which generally equates to at least ten times daytime demand. As a result, the broadband company is confident it can handle mass-scale home-working in response to COVID-19.
Speaking about the challenges ahead, Marc Allera, CEO of BT’s Consumer division even with a massive increase of people working from home, broadband traffic won’t reach the levels of peak times where millions of people stream HD video at the same time. That’s the kind of traffic we’ve built our networks to support. We’re making sure there’s plenty of capacity in the network and that critical services are supported, and our network has more than ten times the amount of capacity needed for normal everyday use.
“Working from home won’t generate significantly more traffic across our network than working in the office, even with more video calling and conferencing. So if more people need to work from home, our network will keep up with demand.”
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